Leicestershire Partnership NHS Trust (LPT) has awarded the contract for future provision of its mental health ‘crisis house’ to Turning Point, a national social enterprise focused on improving lives and communities.

The service provides short-term intensive support for patients and service users who need extra help during times of mental health crisis, to avoid unnecessary hospital admissions.

Launched in January 2015, the existing service has featured facilities for short-stay supported residential care, an out-of-hours telephone support service and access to face-to-face support. The new contract, due to launch on 1 July 2017, will expand the support available with the addition of:

  • No-appointment drop-in sessions at locations in Leicester city and county for people in need of face-to-face support in times of crisis.
  • A structured, recovery-focused programme of activities for people using the short-stay six-bedroomed crisis house facilities throughout their stay
  • Six-month follow-ups for people who have stayed at the crisis house
  • Development of an online health portal offering structured support for people after they leave the crisis house
  • A free urgent out-of-hours helpline available 24/7
  • Increased access to support for people who are homeless in partnership with Leicestershire’s ‘Lightbulb project’
  • Strengthened links with community-based groups and facilities
  • Peer support for people during their crisis house stay

Samantha Wood  business manager for adult mental health and learning disability services at LPT said: “The crisis house at Box Tree Farm, in Ratby was a completely new venture for our Trust when we launched it with Richmond Fellowship in January 2015.

“The service has achieved a great deal over the last two years and we have drawn on the work that has already been done to help shape the service enhancements in this new venture, to better support the needs of the people of Leicester, Leicestershire and Rutland.

“Turning Point is an established, national provider with a good track record in providing high quality and safe services. They know the local population and have a good infrastructure for sustainable delivery.”

LPT will work  closely with Richmond Fellowship and Turning Point to ensure the transition between the two services is as seamless as possible.